Platform FAQ

Technical questions about using the MyBookXXX platform

What browsers and devices are supported?

MyBookXXX works on all modern browsers including Chrome, Firefox, Safari, and Edge. Our platform is fully responsive and works perfectly on desktop computers, tablets, and mobile devices.

Is there a mobile app available?

Currently, MyBookXXX is a web-based platform optimized for mobile browsers. We are developing native mobile apps for iOS and Android which will be available soon. You can add our website to your home screen for app-like experience.

How do I reset my password?

Click "Forgot Password" on the login page, enter your registered email address, and we will send you a secure password reset link. Follow the instructions in the email to create a new password.

Can I change my email address?

Yes, you can update your email address in your account settings. For security reasons, you will need to verify the new email address before it becomes active on your account.

How do I delete my account?

You can request account deletion through your account settings or by contacting our support team. Please note that some information may be retained for legal and regulatory compliance purposes.

What languages is the platform available in?

MyBookXXX is currently available in English, Dutch, German, French, and Spanish. You can change your language preference in your account settings.

How do I report technical issues?

You can report technical issues through our support system, email support@mybookxxx.com, or use the "Report Issue" button found throughout the platform. Please include details about your browser, device, and the specific problem.