Support

A nossa equipa de suporte está aqui para o ajudar 24/7. Entre em contacto para assistência personalizada.

.

Contacte-nos

Get in touch with our support team for personalized assistance with your account or platform questions.

Formulário de contacto

Perguntas frequentes

Find answers to common questions about our platform, booking process, verification, and more.

Navegar FAQ

Support Information

Response Times
  • General Inquiries: 24-48 hours
  • Technical Issues: 12-24 hours
  • Urgent Matters: 2-6 hours
  • Emergency: Immediate response
Languages

Our support team speaks:

  • 🇬🇧 English
  • 🇳🇱 Nederlands
  • 🇩🇪 Deutsch
Platform Status
● Webserver: Operational (CPU: 0%, Memory: 44.7%)
● Database: Operational (0ms response)
● SSL Certificate: Valid (46 days left)
● Payment Processing: Not Configured (API key not set)
● Identity Verification: Not Configured (API key not set)

Quick Help Topics

Account Verification

Help with identity verification and account approval process.

Payment Issues

Support for payment processing, refunds, and billing questions.

Booking Help

Assistance with making bookings, cancellations, and scheduling.

Technical Support

Help with platform features, bugs, and technical difficulties.

Emergency Contact

For urgent safety or security matters, please contact us immediately through our emergency contact system or reach out to local authorities if needed.